Mila C
.
Poughkeepsie, NY
Cleveland Plumbing was clutch - they came through for me between major winter storms (3 days apart) and were able to come out that day to look at my heating system. Heather was very helpful on the phone, she let me know that they could fit me in after another service call, but that the timing was dependent on the previous job (which was completely understandable). She then kept in contact with me to let me know that their service tech was finishing up the previous job, and then that he was on his way. (Even the owner, Scott, emailed me to reassure me they would look into the problem to make sure there wasn't a gas leak.)
When Dave (the plumber/tech) came out to the house, he was very thorough and knowledgeable. He immediately diagnosed the issue (my boiler had flooded), and tried to trace the problem to the source (which we believe was a result of 2 days of a brownout followed by a blackout, due to one of this season's major storms). There was another big winter storm in the forecast for the next day, so it was an incredible relief that Cleveland Plumbing was able to come out to my house and diagnose my heating problems. I would highly recommend them to anyone looking for a competent and thorough plumber/HVAC technician. Thanks Cleveland!!